Participate In The 2011 Reader Survey

Dear Self-Storage Professional,

From time to time, MiniCo surveys the readers of our publications including Mini-Storage Messenger, Self-Storage Now!, and Mobile Self-Storage Magazine. Your feedback is extremely valuable.

To participate in the survey, click the link below or copy and paste the link into your Internet browser.

Click this link to start the survey: http://www.zoomerang.com/Survey/WEB22CRZ3JRDCR/ 

The survey takes about 3 minutes to complete. When you are finished, you will be entered into a drawing for a free digital copy of the 2011 Self-Storage Almanac (a $149.95 value). Please be sure to provide your e-mail address when prompted. We will use this e-mail address to notify the winner and provide the link to the digital publication.

Thank you for your time.

Sincerely,

Poppy Behrens
Publisher
MiniCo Insurance Agency, LLC

Last Chance To Register For OpenTech's Latest FREE Webinar!

 

On July 27, 2011, self-storage call center provider OpenTech Alliance, Inc., will sponsor a free webinar for self-storage professionals entitled Analyzing Your Phone Data for Profit. OpenTech’s Vice President of Call Center Operations Cynthia Abraham Hansell will make the presentation along with Sue Haviland, Owner of Haviland Storage Services. The webinar will focus on the best practices of large operators and how these strategies may help self-storage businesses of every size become more competitive and leverage real data to make effective decisions. Topics will include the following:

• What phone data you should be collecting
• Which reports you should review on a monthly basis
• What to look for on your reports
• Using data to improve conversion ratios and staffing
• Identifying training opportunities

For more information or to register, visit www.ministoragemessenger.com. Online registration is required for this free live event.

MiniCoInsurance Agency, LLC, publishes the Mini-StorageMessenger, the leading monthly trade magazine covering the global self-storage industry. Other publications include Self‑Storage Now!, Mobile Self-Storage Magazine, RV & Boat Storage Today, Self-Storage Canada, the Self-Storage Almanac, the Self-Storage Construction & Renovation Handbook, and the Self‑Storage Buyer’s Guide.

Since 1974, Phoenix-based MiniCo Insurance Agency, LLC, has been a self-storage leader providing superior specialty insurance programs, informative publications and valuable products and services created expressly for the self‑storage industry.

For More Information:

OpenTech Alliance, Inc. – www.opentechalliance.com

Herman & Kittle Properties, Inc. – www.shavilandstorageservices.com

CLICK HERE TO REGISTER FOR THIS FREE WEBINAR

New Webinar: Spend Some Time With the Sales Coaches Presented By PhoneSmart

The right sales coaching can lead to profitable outcomes for your self-storage business. PhoneSmart has helped customers realize consistent improvement in conversion rates of up to 20 percent. In this webinar, Tron Jordheim and his team of professional sales coaches will discuss the Who, What, When, Where and How of effective sales coaching.

TOPICS WILL INCLUDE:

* Creating the team
* Developing the process
* Crafting the language
* Setting the standards
* Spending the time

The webinar will take place on Wednesday, August 10, 2011, at 2 pm ET / 1 pm CT / 12 pm MT / 11 am PT.

The webinar will be presented by Tron Jordheim, PhoneSmart’s Director of Operations, and sponsored by PhoneSmart. Poppy Behrens, Publisher, MiniCo Insurance Agency, LLC, will be the moderator.

PRESENTER INFORMATION:

Tron Jordheim is the Director of Operations of PhoneSmart, a sales support and call center serving self-storage businesses in North America. PhoneSmart has created more than 750,000 reservations and leads for its self-storage clients in its 10 years of business. Tron is also the founder of the PhoneSmart Hawaii Un-Conference, a gathering of self-storage VIPs.

CLICK HERE TO REGISTER FOR THIS FREE WEBINAR

Check Out These Two Great New Informational Books!

2011 Informational Series: Social Media

This edition of the 2011 Informational Series includes 4 articles focused on the implementation of social media marketing techniques for the self-storage industry. Mini-Storage Messenger’s Informational Series provides value-added article bundles focused on specific self-storage topics.


2011 Informational Series is available in PDF format only.

Only $ 15.95
Click Here To Order

2011 Informational Series: Finance
This edition of the 2011 Informational Series includes 10 articles focused on financing issues for the self-storage industry. Mini-Storage Messenger’s Informational Series provides value-added article bundles focused on specific self-storage topics.




2011 Informational Series is available in PDF format only.

Only $ 34.95
Click Here To Order

 

Hurry! There's Still Time To Participate in the 2011 Top Operator's Survey!

It's that time of year again, the 2011 Top Operators Survey is currently open to Owners and Operators.

The Survey is determined  by net rentable square footage. Previous year’s list included a wealth of information about the industry’s biggest companies. As in the past, the list is compiled solely from information submitted to the annual Top Operators Survey.

The deadline of July 27th for completing the survey is fast approaching, so make sure to fill out yours today!

CLICK HERE TO COMPLETE THE 2011 TOP OPERATOR'S SURVEY

A Call For Entries!!

A Call For Entries!! One facility will be chosen in each of the five categories. Winners will be awarded a trophy as well as a profile in the December 2011 issue of Mini-Storage Messenger

Mini-Storage Messenger Overall Winner — The year's most exceptional self-storage facility. Selection will be based on excellent design, construction, challenges overcome during building, appearance, landscaping, occupancy and performance, security, access features, marketing, and customer service.

New Facility Winner — The year's most outstanding new self-storage facility. Selection will be based on site selection, design, use of land, overall appearance, aesthetics, marketing prior to opening, lease-up performance, and occupancy rate. (Facility must have opened for business on or after June 1, 2010.)

Construction Winner — The year's most notable self-storage facility construction. Selection will be based on construction difficulties, challenges overcome during building, unique design, and use of cutting-edge building materials or techniques.

Conversion Winner — The year's most innovative self-storage facility converted from a pre-existing structure. Selection will be based on challenges overcome during building, exceptional design concept, uniqueness, and performance.

Specialty Storage Winner — The year’s most outstanding self-storage facility dedicated to a specialty use such as wine storage, RV and boat storage, etc. Selection will be based on the site selection, unique design as related to specialty use, challenges overcome during development, features and amenities related to specialty use, marketing, security, customer service, and occupancy.

International Winner — The year's most exceptional self-storage facility located outside of the United States. Selection will be based on excellent design, construction, challenges overcome during building, appearance, landscaping, occupancy and performance, security, access features, marketing, and customer service.

We're looking for the best in self-storage! This is your opportunity to tell us why your facility is exceptional.

Amazing new facilities ... unique construction projects ... innovative conversions … Tell us your story!
 
All entrants are due by August 15, 2011, so enter TODAY!
 
CLICK HERE TO VOTE

The July Issue of the Mini-Storage Messenger is Now Available!

FEATURE IN THIS ISSUE

ROOM TO BREATHE
The Return of CMBS And Arrival Of SBA Loans 
Much needed liquidity sources are available to the industry.

DEMAND SWELLS
The Real Estate Market For Self-Storage 
Self-storage is seeing a rebirth of interest and optimism.



CLICK HERE TO SUBSCRIBE

Complete The 2012 Self Storage Almanac Survey Today!

For the past 20 years the Mini-Storage Messenger's Self Storage Almanac has become the most comprehensive statistical reference guide for the self storage industry. Investors, developers, operators, financial institutions, real estate brokers and other business publications worldwide turn to the Self Storage Almanac for reliable information about the self-storage industry. Being informed is essential, especially in today’s constantly changing self storage market. The industry we know today has evolved into a professionally run business that far surpasses the expectations of its earliest pioneers.

And with 2012 quickly approaching, the Mini-Storage Messenger has begun to accumulate data for the next edition of the Self Storage Almanac, and we're putting out the call to our loyal Owners and Operators to help us with this endeavor.

So if you haven't already, please take a couple of minutes today to complete the 2012 Self Storage Almanac Survey.

CLICK HERE TO COMPLETE THE 2012 SELF STORAGE ALMANAC SURVEY

New Webinar Presented By OpenTech: Analyzing Your Phone Data for Profit

 

Self-storage operators of all sizes rely on the telephone to make sales and serve customers. In this webinar, self-storage industry experts Cynthia Abraham Hansell and Sue Haviland will share the best practices that large operators rely on to maintain a competitive edge. Whether you operate one facility or one hundred, with or without a third-party call center, this webinar will empower you to make better business decisions based on real data.

TOPICS WILL INCLUDE:

* What phone data you should be collecting
* Which reports you should review on a monthly basis
* What to look for on your reports
* Using data to improve conversion ratios and staffing
* Identifying training opportunities

The webinar will take place on Wednesday, July 27, 2011, at 2 pm ET / 1 pm CT / 12 pm MT / 11 am PT.

OpenTech Alliance, Inc., is the sponsor for the webinar.

PRESENTER INFORMATION: 

Sue Haviland is the owner of Haviland Storage Services and a partner at Self Storage 101. She has a stellar record of operational excellence and performance with 23 years of self-storage leadership. Sue is a former vice president for Extra Space Storage, Inc., and Price Self Storage and was a District Manager for LAACO. She has served as a senior faculty member for the Self Storage Association (SSA), currently holds a position on the SSA Committee for Education and previously served three years on the California SSA Board of Directors.

 

Cynthia Abraham Hansell is responsible for the INSOMNIAC Live! call center business unit of OpenTech Alliance, Inc. As a sales and operations professional with over 20 years of experience, she has served as an invaluable leader on several high-profile teams for companies including AuntMinnie.com, RightFax and CallMaximizer. Cynthia is a well-known and highly respected leader in the self-storage industry and is sought-after as a trusted resource for the development of innovative and profitable communication solutions. 


CLICK HERE TO REGISTER FOR THIS FREE WEBINAR!